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Pricing

Unlimited local engines for everyone

High precision is billed by the hour and fully handled by us. No plan needed: high precision is $6.00/hr pay-as-you-go, and the local engines run on your own computer — unlimited for everyone.

Local engines

  • Several open-source engines transcribe in parallel on your own computer (Mac or Windows) — your audio never leaves your computer
  • 27 languages, unlimited for everyone, without using your free allowance
  • Multi-engine merge step: free with your own API key, or $1.20/hr from your balance
  • One-line install on Mac or Windows

High precision

  • Several commercial engines transcribe in parallel
  • We handle the multi-engine merge and web-check names — you only watch the hours left
  • Suited to interviews you deliver, dense with names and terms
  • All 27 languages
Starter$20 / monthSubscribe
Pro$100 / monthSubscribe
Max$200 / monthSubscribe
Local enginesRuns on your own computer
UnlimitedFair use
High precisionFully handled by us
$6.00/hr30 minutes for new accounts
$4.80/hrIncludes $20 of credit a month; same rate after that
$4.20/hrIncludes $100 of credit a month; same rate after that
$3.60/hrIncludes $200 of credit a month; same rate after that
Jobs at once
1
2
3
5
Glossary assistant
3 uses / month
Unlimited
Multi-engine review
✓
✓
✓
✓
Multi-speaker voice ID
✓
✓
✓
✓
Post-processingNarrative draft, redaction
✓
✓
✓
✓
  • A high-precision job uses your trial minutes first, then this month’s credit, then your balance — one job can span all three.
  • On a plan, high precision is billed at that plan’s rate, including after the monthly credit runs out. Unused credit expires at the end of each billing month.
  • Upgrades take effect at once at the new plan’s full price; the billing month restarts that day and the unused credit on your old plan carries over at its dollar value.
  • Downgrades and cancellations take effect at the end of the billing month and can be undone until then; cancelling leaves your balance and trial minutes untouched.
  • Post-processing on high-precision transcripts costs nothing extra — it doesn't touch your balance or this month’s credit.

What the price actually buys

A single-pass price never buys you the one thing that matters: knowing where to look.

Demo · 51:22In review · 1
04:12

Interviewer: How did you handle the coding for that round?

04:19

Interviewee: We coded it in NVivo — everyone on the team already knew it, so it was one less thing to set up.

Engines disagreeChecked online

“NVivo”

Engines heard: in vivo ×2 · Envivo ×1 · NVivo ×1

Web lookup: the analysis software by that name

The count says “in vivo”. Verified: it’s NVivo, the analysis software. Your call.

Confirm ✓Replace
4 engines · 1 web check · 1 to confirm

How billing works

  • One rate for all 27 languages, shown before you upload.
  • The rate is locked in when you upload — later price changes don’t affect jobs already submitted.
  • Priced per hour, prorated to the exact second — a partial minute costs only its actual seconds, never rounded up.
  • Failed jobs aren’t charged — if a job fails due to maintenance or an engine failure, you pay nothing for it.
  • Up to 4 hours and 2 GB per file — the same for free and paid uploads.
  • A proper invoice with every payment — one per billing month on a plan — that drops straight into a project budget.
  • Serious quality defects: that transcription refunded in full
  • Account balance is non-transferable and cannot be withdrawn as cash; it may only be used to pay for transcription. See section 4 of the Terms for refunds.

An example: pay as you go

A 1-hour interview ≈ $6.00 — the same in every one of the 27 languages.
Partial minutes count too: a 3 min 29 s recording = 209 s ÷ 3600 × $6.00 = $0.35 — not billed as 4 minutes.
A 12-interview project, an hour each ≈ $72.00.
We hold an estimate at upload, then settle on the measured length — the difference goes back to you.

Optional add-on: post-processing

A confirmed transcript can go further: narrative and redaction, one step or both, each with checks built in. No extra charge on high-precision transcripts.

How you pay

  • Plans renew monthly and can be cancelled any time; you keep access until the end of the billing month.
  • Payment is taken on a secure hosted checkout — we never see or store your card details.
  • Cards, PayPal, Apple Pay and Google Pay are accepted; checkout lists what is available in your region. Priced and settled in USD; currency conversion is handled by the payment provider.
  • Any tax that applies in your country is shown before you confirm. Refunds are handled under section 4 of the Terms.
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